Welcome To

DSSI - Digital Services & Senior's Inclusion

The potential of Libraries & Communities Alliance in the post COVID Era

Cooperation partnerships in adult education

About Us

The DSSI project has a consortium composed of 6 organisations from 5 different countries.

The DSSI project aims to promote the rights of older people (low-skilled, living in remote areas, with mobility difficulties, migrants, etc.) to access information and lifelong learning. Therefore, the project will enable them to enjoy the right to participate in everyday society as independent citizens, through digitally active ageing.

This is facilitated by the use of library networks, as their role is starting to evolve into a hub for digital information and services, due to the accelerated digital transformation of the post-COVID era.

About the project

Aim of the DSSI project
The DSSI program aims to foster the rights of individuals of older age (under skilled, living in remote areas, phasing mobility difficulties, migrants, etc.) to access information and lifelong learning and enjoy the right of participation in everyday society as independent citizens, through digitally active ageing.

The project is using the wide network of libraries as a digital information hub where senior citizens can acquire basic digital skills and apply their knowledge on searching and accessing the fantastic range of libraries digital services on health and wellbeing, lifelong learning, cultural and social connectivity and finally e-commerce and e-governance.

The following priorities of adult education will be realized with the implementation of the DSSI project:

DSSI objectives & target groups

DSSI objectives
DSSI aims to support the improvement of digital education of senior learners in order to meet the challenges arising from the external shocks of the COVID-19 crisis.
DSSI target groups
DSSI targets older people with low digital skills who are unable to enjoy the benefits of the digital information age and educators who need adequate skills to teach them in flexible environments.


The DSSI consortium consists of 6 Partners from 5 EU countries.

Project Results

Result 2
Setting the Scene and Moving to Practice
This result will provide a comprehestive and conlusive report of the European Reality of the digital approach in services and inforamtionin the areas of: Library services, Knowledge & Inofrmation, Life Long Learning, Public Administration & Daily Transactions (social connections, commercial, insdtitutional, etc.). This will present evidence on the current problem of the digital gap in people of older age and their exclusion from the benefits and opportunities of an enchanced technological reallity
Result 3
DSSI Training Course
In this result the partners will develop the learning materials in terms of individual modules, addressing the needs found in the result 2 to extend the competences of adult educators. This Open Educational Resource (OER) will contain an innovative and customised learning course for senior learners in „Digital Services & Seniors Inclusion”, as well as the competences of adult educators with the DSSI Teaching Method.
Result 4
DSSI Online Training Course: From Implementation and Stakeholders’ Input to the Final Result
This result will design and provide a free, flexible and easy to use open environment for the DSSI Training modules. This open platform in easilly accessible form, will be designed bearing in mind the individual difficulties and demands of the senior learner according to the profile that was developed in WP2. The platform will offer the opportunity for adult educators to aquire a training tool and enhance their skills of digital training of disadvantaged groups.

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Project Coordinator

Technological University of the Shannon: Midlands Midwest - Ireland

TUS provides three cycle system education, training, and research, playing a pivotal role in the economic and sociocultural development of the regions with a distinctive educational philosophy of active learning throughout its programmes, in all disciplines and at all levels ensuring that it stays firmly in touch with the needs of industry and the community in the regions it serves.

TUS has an international reputation for developing and implementing innovative Library, Information Literacy (IL), digital skills and Academic Writing products and services through its Library and Information Resources Centre and has both led and participated in ERASMUS+, Tempus, CBHE projects dealing with the Library, Information Literacy, Digital Education and Academic Writing field. TUS have led many EU funded projects in the area of Library Modernisation and Reform including information literacy and digital literacy skills most notably in regions such as the Western Balkans (2018) as well as in China and Kazakhstan (2019) among others.

TUS has a long experience in the area of staff training and development and in recent years they have designed highly original curricula for library staff development in fields such as Digital Education, 3D Printing, Intellectual Property, Library services to business, research and entrepreneurship and access to libraries for people with disabilities which have been implemented and replicated across many other countries.

Project Partners


Founded in 1919, Comenius University is the oldest university in Slovakia. Faculty of Arts is one of the original three founding faculties. Currently, it has been the largest faculty in Slovakia with approximately 3,000 students enrolling its 65 different study programmes. The academic staff of the Faculty of Arts comprises more than 250 professors, associate professors and assistent professors. In recent years, Faculty of Arts has consistently attracted the largest number of study applicants among similar faculties in Slovakia, thus allowing it to remain highly selective when admitting students. University library is the oldest and largest scientific library in Slovakia. It was esteblished in 1919. It contains more than 2,7 million publication.


Istanbul University-Cerrahpasa is a state university located in Istanbul.

With the law number 7141, which was published in the Official Gazette dated May 5, 2018 and number 30425, some faculties, institutes, colleges and vocational schools of Istanbul University were separated from this university and started to operate under the roof of the newly established university. under the name of ” Istanbul-Cerrahpaşa University “. It takes its name from Cerrah Mehmed Pasha , who gave his name to the district of Cerrahpasa in Istanbul. It offers education in two languages, Turkish and English.

The university has eight campuses and its rectorate is at the Avcılar Campus. In addition, it has 10 faculties, 6 institutes, 1 college, 5 vocational colleges and 16 research centers.


The Municipality of Trikala is a pioneering Greek Local Authority in the digital applications and a member of the European Smart Cities Network. The Municipality of Trikala created the first digital community in Greece, and one that in 2010 was among the 21 smartest communities in the World. Since then, the Municipality participated in a long list of innovative smart applications projects, mainly related with sustainable mobility, e-health care and digital connectivity for all citizens. The Municipality’s main priority is the creation and Implementation of a Management System for Digital Technologies that aims to the remote assistance of citizens.

The Municipal Library of Trikala was established in 1958 and it is part of the Directorate of Education, Culture and Sports of the Trikala City Municipality. Its aim is to be a constant reference of creativity and accessible knowledge to all the citizens.


Instalofi Levante S.L. (FyG Consultores) is a private, high-level training enterprise, pioneers in co- creation with companies, adults and young people in the training on innovative concepts, business creation, employability basic skills, literacy and numeracy skills, en- trepreneurship and soft&hard skills training. FyG acts actively as an education and training company promoting and enhancing the development of adults seeing for new opportunities and helping them to become more employable, facing different factors of exclusion: adults and youngsters with educational difficulties, unemployed with economic or social obstacles.

FyG has experience in running a wide range of trainings courses and mentoring programmes for companies, entrepreneurs, Start-Ups, also with individuals from disadvantaged groups. It acts as a body providing career guidance, professional counselling and information providing services of job insertion and intermediation on the labor market for unemployed as: orientation, training, assessment and information. Founded in 2001, is present on international markets helping companies to define strategies that allow them to grow in foreign markets and international business.


DIAS is an educational and counselling organization accredited by the Greek National Organization for the Certification of Qualifications and Vocational Guidance–EOPPEP. DIAS was established in 2009 in Karditsa and today it also has 2 additional operational offices in other cities. DIAS implements a quality management system in which all processes and procedures have been carefully designed and quality-tested according to international standards in the field of Vocational Education. Our vision is to be evolved into a competitive, European wide VET and LLL organization and to provide education and training opportunities, counselling, and support to individuals and businesses by promoting excellence and quality in adult and vocational education and training.

DIAS is aligned with EU’s strategic framework in fighting the rising levels of unemployment – particularly among disadvantaged people- and confronting the risk which also affects high number of adult workers (phenomena of social exclusion and the increase of poverty are more and more evident, threatening the social cohesion and standard of living), through the improvement of provided education/training in terms of quality and efficiency. DIAS’ mission is to provide certified education & training opportunities, counselling & personal development in order to contribute in quality of life improvements. The organization employs 11 full-time staff and 50 part-time trainers / experts.